OpenGL problem
RéponduHello,
We have the error message below when launching Rainbow.
-
Commentaire officiel
Hi Rémi,
seems that on your PC the OpenGL (part of Graphic Card Driver) is incompatible with our app.
To solve the issue you can try to install latest graphic card driver for your PC.
And if this doesn't work you can try following change in Rainbow.ini fileFile is located under C:\Users\user_name\AppData\Roaming\Alcatel-Lucent Enterprise\Rainbow
- Quit the app
- Edit the Rainbow.ini file
- Add
[OpenGL]
renderer=software- Save the file
- Restart the app
If after this you still have the issue please contact your support team (read more here).
Regards,
BaptisteActions pour les commentaires
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