My Status Stays Busy after an Audio/Video Call

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Novse HARDIMAN

• 1 avril 2019 07:18

Question raised from the comment: Production Note - Rainbow 1.54

Issue at Rainbow to Rainbow call. After the called pickup the call, no voice at called side and after that the caller status is busy

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  Claire DECHRISTE

  • 1 avril 2019 09:35

  Hello,

  As answered by Quentin in another post from you, VoIP Calling and Audio/Video Call features suffered some troubles between the last update and 9:00AM this morning.

  It is fixed now, but you might have to restart your client to get back to normal state.

  If you still have presence issue after a client restart, let us know.

  Best regards,
  Claire Dechristé

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  Daniel Cruz

  • 10 mai 2019 10:50

  Hi Claire DECHRISTE ,

  I saw this post today, because in my company all the users that are using rainbow have the Caller Status "Busy".

  Can you tell me if there is something I can do from this side?

  Best Regards,

  Daniel Cruz

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  Ict WOONHAVEN

  • 29 octobre 2019 06:42

  Hello

  I do experience the same issue today. New buggy update ?

  I already restarted my smartphone and laptop. I have no other clients.

  Regards

  Jan

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