Qt5Gui.dll Error While Installing Rainbow Desktop Application

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Ruben SIEGRIST

• 4 avril 2019 14:38

Hi,

A customer of mine has reported an error that I hadn't found here at the forums.
As the solution is very simple - but at the same time you can be faced by the same problem, doing lots of things w/o any result - I will post it here to help other users that might face it.

Basically, if you install the desktop version in a Windows 10 PC, and receive the image below when trying open the application, showing you an Qt5Gui.dll error, try to uninstall the Rainbow application, and re-install it.
If this also does not work, please run CCleaner or other similar tool.
Shall work.

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  Quentin Grabenstaetter

  • 5 avril 2019 11:47

  Hello Ruben,

  If you encounter this problem again, could you update this post and send us the installation logs of the application?

  We would like to analyse this point to find the root cause of the problem.

  Anyway, thank you for the sharing! 😊

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  Louise QUINTRAND

  • 5 avril 2019 09:19

  Hi Ruben,

  Thank you for the post, it will be helpfull for some of the users ! 

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