Telephony services currently not available

S’abonner

Geert-Agfa GOOS

• 26 avril 2019 08:36

With one rainbow user i have the  problem that the phone in the top right of the rainbow application is off-hook and showing the message “telephone services are currently not available”. 

the user worked fine before :

Licences are ok , business subscription ok  and the user is linked to a remote Extension nr ?

 

0

• 

  Brian BIRD

  • 26 avril 2019 08:55

  Hello Gert I am currently experiencing the same issue. My Rainbow PC app says Telephony Services are Unavailable but my iPhone app is fine. Other members of our company are also fine. I have logged out of Rainbow and back in. I have also started my PC the issue is still there.

  0

  Actions pour les commentaires Permalien
• 

  Geert-Agfa GOOS

  • 26 avril 2019 09:18

  I have the same problem on other users , maybe there is a general rainbow problem?

  0

  Actions pour les commentaires Permalien
• 

  Brian BIRD

  • 26 avril 2019 09:34

  I think there may be an issue. It was the same on my PC and MAC and the Web version. But the iPhone version was fine

  0

  Actions pour les commentaires Permalien
• 

  Brian BIRD

  • 26 avril 2019 21:08

  Hello Geert...I thought I would let you know that my telephony services came back on line a short while ago. I dont know what the issue was, but I seemed to be the only one affected in my company.

   

  0

  Actions pour les commentaires Permalien
• 

  Geert-Agfa GOOS

  • 30 avril 2019 05:49

  Hi Brian , I was not in the office for a few days , but everything works fine now . Thanks for the info .

  0

  Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.