In our Rainbow-Solution there are some CTI-Features missing, the competitiors already have and disable us today to take part in several submissions or disqualifiy us in a normal offer competition.
One of them is the customization of the Rainbow-View for each User, because every User has own requirements for his communication.
We need to implement the following features in Rainbow:
- Arrange the different Areas in Rainbow (latest Conversations, favorites, Chats etc.) like the User wants to
(Size, location, show or don´t show)
- Show the Video on a second Window to be able to push it to a second screen
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