No Voip service active on smartphoneRépondu
Hello, If I try to add a new Rainbow User I can't find Voip service in the Telephony services.
At the same time the user goes busy.Necessary delete the internal number e reconfigure it.
Is anybody had the same problem?
This kind of issue is usually related to PBX configuration.
May I suggest you to recheck your PBX configuration using latest version of TC2479 for OXO and TC2462 for OXE.
You may also find some advice in our troubleshooting guide, here:
If it still does not work, please open a ticket to Rainbow support, as explained here:
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