HELP!

S’abonner

Barry OLECH

• 9 septembre 2019 15:22

We have a number of oxo evolution systems running 3.1. All of the systems are connected to WebRTC. We have a number of rainbow mobile users who can't call mobile numbers. The call connects but the app keeps on ringing. We didn't have this issue when running release 3.

0

• 

  Claire DECHRISTE

  • 20 septembre 2019 15:00

  Hello,

  What is the routing profile used on these phones?

  Could it be because these users have configured the following telephonic profile:

  PBX is used for outgoing calls, but VoIP is off:

  

  In that case, the Pbx is calling the mobile before setting up the connection with the distant.

  Regards,

  Claire Dechristé

  0

  Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.