Android Rainbow application

S’abonner

Ondřej Brožek

• 22 janvier 2020 11:50

Hi

I have a problem with android application. In incoming call still wait to connect... In my network where is phone with android i need set proxy to connect to internet (manual ip and port in android OS). I guess here is a problem and android application dont use proxy for incoming or outgoing call.

thx for adavance

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  Olivier ANGUENOT

  • 28 janvier 2020 13:23

  Hi Ondrej,

   

  Could you check the following documentation that explains the network requirements for Rainbow and check with your IT if it is compliant:

  https://support.openrainbow.com/hc/en-us/articles/115000301750-What-Are-Rainbow-Network-Requirements-

  If yes and if you still have the issue, could you send us a complete log files in order for us to analyze your issue.

  Thanks in advance,

  Olivier

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