PROBLEM WITH WEB RTC GATEWAY WITH PERSONAL SMARTPHONE

S’abonner

Alessio CIONI

• 13 février 2020 09:52

Good morning,
I have a problem with the rainbow installed on my personal cell phone (samsung galaxy s8). In case of activation of the web rtc gw, I can't change the phone number, another one appears and does not correspond to mine and cannot be changed.
Attached the screenshot, however, my personal number is not 3312425706 and I can't change this number, if i push on this item nothing happens.

I tried on another mobile phone and I do not detect this problem.
Thank you.
Alessio

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  Claire DECHRISTE

  • 14 février 2020 10:13

  Hello Alessio,

  "MY MOBILE NUMBER" is the phone number read from the SIM card inserted in this mobile device. If it cannot be read from the SIM, it is the last number that has been manually entered by the user. In Android, the user profile is not used.

  Hope this helps.

  Best regards,
  Claire

   

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