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Regarding call issue in chrome and firefox

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7 commentaires

  • Konrad Hyzy

    Hi,

     

    did you implement the <audio> and <video> tags in your DOM as explained in the following guide?

    https://hub.openrainbow.com/#/documentation/doc/sdk/web/guides/Initiating_audio_and_video_calls

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  • Scott

    Hi Konrad,

    Yes we have implemented the <audio> and <video> tags in our application.Please find the screen shot.

     

    Can you please help me on this. If this(Chat and Audio Call)functionality works means we are planing to buy the Production version.

     

    Regards,

    Scott

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  • Scott

    Hi Konrad,

    Could you please help me on above issue.

    Regards,

    Scott

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  • Konrad Hyzy

    Hi Scott,

     

    what platform do you test this feature on? Is it Sandbox or production platform? Also, what SDK API do you use to create the call? Did you follow the guide that is available on our website? https://hub.openrainbow.com/#/documentation/doc/sdk/web/guides/Initiating_audio_and_video_calls

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  • Scott

    Hi Konrad,

    We are using Sandbox platform.Yes the same link which you mentioned above we have used it for call feature to implement.

    Could you please send  us the sample call feature demo using latest angular 2+ code.We have checked the angular sample code https://github.com/Rainbow-CPaaS/Rainbow-Web-SDK-Samples(Old version angular 1.x) and call functionality is not properly working on this.

     

    Regards,

    Scott

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  • Konrad Hyzy

    Hello, I have found the issue, it will be fixed in the next SDK release

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  • Scott

    Hi Konrad,

    Ok. Please let us know once next SDK released with call functionality issue fixes.

    Regards,

    Scott

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