Hi Team, I thought for this post I would like to make a wish list of additional features of integration between the OXO and Rainbow which have not been developed. To all you members out there in Rainbow land be free to add to this wish list if you like.
- In Favorites bar or recent conversation, if the contact is a company member add their extn number as a choice in Rainbow call drop down
- Some type of Pick Up feature for other members in your team, whether it is a toast pop up or soft keys on Rainbow
- In saying that for the above. What about Programmable soft keys that would integrate with the Any Device User subscriber in the OXO. If we had 4 or 6 keys with some features that would be great.
- Group Hunt/ACD integration
- Group Hunt/ACD/ Divert names to appear in the toast. It will allow the Rainbow user to announce who it is for.
- In the new UI, we need a separate tab for voice mail. at the moment its all grouped into the call history.
- to be able to screen other users mailboxes and the general mailbox.
- Call back feature. Once the busy state for the contact is green, then an automatic call back is issued.
- Get call feature from desk phone to Rainbow device. At moment it works from rainbow device to desk phone.
- Option to send a different DDI number from rainbow
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