Business directories are changing quite often, with the actual version of Rainbow it is possible to import a business directory but this operation require a manual operation. I think it would be mo...
Agents are constantly receive incomming calls. Having a ringing tone in their headset is annoying. Is it possible to have the ringing only on the PC loudspeaker only and not on the headset ?
Since the last update .93 from my windows desktop APP, when I'm calling another Rainbow user that is working from home,I'm staying in ringing state and the called party receives the call and answer...
Is there a way to get the history of the login/logout + Rainbow state (On Line, Away, Invisible DND) per Rainbow user? Thanks JP
Hi can someone tell me if this is possible to remove my partner logo on the top right of my customers Rainbow client?
I'm looking for server requirements to install the WEBRTC GW for OXO or OXE. I found all the requirements for VMs but nothing on physical servers (CPU Speed, Ram, Disk, ...) Please help
From an Iphone when I try to send documents that are more than 10Mb the transfer fails. With Android of PC I don't have this limitation. I tested it on several Iphones and the behavior is the same....