Hi Benjamin,Good day to you!!Please be informed that the feature of recording and sending voice message in the Rainbow chat is a default one and it remains unchanged.However, the required changes t...
Hi Benoit, Good day to you!!The feature of changing the presence status to away automatically in Rainbow, incase of user is idle is a normal behavior and the feature will remain unchanged.The Rainb...
Hi Morton,Good day to you!!Please be informed that the feature of blocking the external incoming (not company DDI) numbers in Rainbow hub is not supported as of now.Also, we do not have road map fo...
Hi Rene, Hope you are doing well. Please be informed that the DND can be chosen manually based on the user's availability and the requirement. DND is the user's choice to avoid the incoming c...
Hi Nils, Good day to you!! Please be informed that we are currently running in the latest Rainbow version v122.14. The feature of filtering in the history using the subscription option is avail...
Hi Chris, Good day to you!! Please be informed the feature of the exporting all or consolidated users from all of the end customer companies at a time without accessing the customer companies i...
Hi Thorsten, Good day to you!! Please be informed that the feature of replying directly with the emoji/emoticon is not available as of now. However, please be advised that this is taken into co...
Hi Mario, Good day to you!! Please be informed that the feature of displaying more than 12 active participants in the bubble or a conference call is not available as of now. We do not have any ...
Hi Padtaraya, Good day to you!! We completely understand your concern on this. Please be informed that the URL https://sfdc.openrainbow.io/#/ is a correct one and is valid too. If still the...
Hi Cedric, Good day to you!! We are currently running with the latest version of Rainbow v2.122.14 Please check Rainbow's behavior in the most recent version. If the issue exists, submit a ticket t...