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Welcome services To access the Analytics of a Welcome service, go in the Voice tab of the Analytics and select 'Welcome' Once you selected up to five Welcome services and the period you want to ...
Guillaume JUILLOT a créé un article,
In this article, you will learn How to enable or disable Member analytics How to access the analytics as an administrator How to access the analytics as the group manager How to read the Member ...
Guillaume JUILLOT a créé un article,
The Applications section in the analytics covers on which device your users are accessing Rainbow features. These analytics are currently available only in the Global dashboard. Read also: Global...
Guillaume JUILLOT a créé un article,
The Audio Quality section in the analytics covers all audio communication: web calls phone calls over an OXO or OXE system in Computer mode phone calls over a Cloud PBX in Computer mode conference...
Guillaume JUILLOT a créé un article,
A company administrator has the possibility to define the level of analytics displayed to him/her, to other administrators in the company, and to the company partner. Currently, a partner is not ...
Guillaume JUILLOT a créé un article,
One aggregated view and one per-day view are available: The Gauge view shows you the evolution of the adoption score between the last day (so the most recent day) and the first day of the per...
Guillaume JUILLOT a créé un article,
The Phone calls section in the analytics covers phone calls made and received by Rainbow users over an OXO or OXE system. These analytics are available in the Global dashboard in the dedicated ...
Guillaume JUILLOT a créé un article,
The Collaboration in bubbles section in the analytics covers exchanges made over Rainbow between two or more users in a bubble, either with messages or with conferences. These analytics are avail...
Guillaume JUILLOT a créé un article,
The Peer-to-peer communication section in the analytics covers exchanges made over Rainbow between two users, either with messages or with Rainbow calls. These analytics are available in the Glo...
Guillaume JUILLOT a créé un article,
In this article, you will learn more about the Users and Licenses metrics available in the Global dashboard in the dedicated Users tab for 1-year analytics. Global dashboard In the Global dash...