Vladimir VYSKOCIL

  • Activité totale 59
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Dernière activité effectuée par Vladimir VYSKOCIL
  • Vladimir VYSKOCIL a ajouté un commentaire,

    I got this answer : On an incoming call, you have first the WebRtc call which is presented in CallKit ; after the answer, and once the audio connection is established, we receive the PABX call (aka...

  • Vladimir VYSKOCIL a ajouté un commentaire,

    I was told that this issue could arise when the application is not acknowledging the VoIP Calls in CallKit, after some missed one iOS cut off the VoIP pushs

  • Vladimir VYSKOCIL a ajouté un commentaire,

    I got the information that nothing has changed on our side regarding VoIP push notifications, if there were a issue on this side our Rainbow client would also be impacted and will see it very quick...

  • Vladimir VYSKOCIL a ajouté un commentaire,

    Hello Patrik Spisak, I transmitted your question to the relevant developers in our team, but again without logs it is almost impossible to investigate this kind of issues. Moreover APN push notific...

  • Vladimir VYSKOCIL a ajouté un commentaire,

    Patrik Spisak you question has been taken into account and has already been dispatched to the relevant developers. The first answers I got was that there are no logs for understanding and analyzing...

  • Vladimir VYSKOCIL a ajouté un commentaire,

    Hello Patrik, This is called in several places by the SDK itself : - at login and re-connection to fetch the user company information- when someone invite a user in a company- if there are searches...

  • Vladimir VYSKOCIL a ajouté un commentaire,

    Hi Patrik Spisak, Yes this should be handled in the SDK, may you please also send me logs for this issue ?

  • Vladimir VYSKOCIL a ajouté un commentaire,

    Patrik Spisak may you please give me more information with the provided logs : what are the user involved with the issue, for which calls, what phone numbers,... The provided logs are missing times...

  • Vladimir VYSKOCIL a ajouté un commentaire,

    The issue should have been fixed our Rainbow iOS latest version but the fix should make its way into the CPaaS SDK in the next release.

  • Vladimir VYSKOCIL a ajouté un commentaire,

    Yes, thank you, I created a ticket on our servers with the provided information, I'll keep you informed when there is a response.