Vladimir VYSKOCIL a ajouté un commentaire,
I got this answer : On an incoming call, you have first the WebRtc call which is presented in CallKit ; after the answer, and once the audio connection is established, we receive the PABX call (aka...
Vladimir VYSKOCIL a ajouté un commentaire,
I was told that this issue could arise when the application is not acknowledging the VoIP Calls in CallKit, after some missed one iOS cut off the VoIP pushs
Vladimir VYSKOCIL a ajouté un commentaire,
I got the information that nothing has changed on our side regarding VoIP push notifications, if there were a issue on this side our Rainbow client would also be impacted and will see it very quick...
Vladimir VYSKOCIL a ajouté un commentaire,
Hello Patrik Spisak, I transmitted your question to the relevant developers in our team, but again without logs it is almost impossible to investigate this kind of issues. Moreover APN push notific...
Vladimir VYSKOCIL a ajouté un commentaire,
Patrik Spisak you question has been taken into account and has already been dispatched to the relevant developers. The first answers I got was that there are no logs for understanding and analyzing...
Vladimir VYSKOCIL a ajouté un commentaire,
Hello Patrik, This is called in several places by the SDK itself : - at login and re-connection to fetch the user company information- when someone invite a user in a company- if there are searches...
Vladimir VYSKOCIL a ajouté un commentaire,
Hi Patrik Spisak, Yes this should be handled in the SDK, may you please also send me logs for this issue ?
Vladimir VYSKOCIL a ajouté un commentaire,
Patrik Spisak may you please give me more information with the provided logs : what are the user involved with the issue, for which calls, what phone numbers,... The provided logs are missing times...
Vladimir VYSKOCIL a ajouté un commentaire,
The issue should have been fixed our Rainbow iOS latest version but the fix should make its way into the CPaaS SDK in the next release.
Vladimir VYSKOCIL a ajouté un commentaire,
Yes, thank you, I created a ticket on our servers with the provided information, I'll keep you informed when there is a response.