On May13 Japan time 9:40, end users informed us they could not use the Rainbow in this morning. So do I. Has maintenance already completed? RegardsHirai
I must make a correction to my request. The issue is always happened when the customer use the Bubble. There are no problem on One to One chat. I have raised SRs on this issue.
Hi Andreas Heise Understood the reason. You are right. Thank you very much for your answer. Hirai
Hi Andreas HEISE Correction to my previous response. Sorry I need to check A`company who might be under the Rainbow Company. Regards Hirai
Hi Andreas HEISE I see, but please explain following situation. ( I have raised trouble ticket on the issue yesterday.) The customer, has invited a person named A from A' company and it was succe...
Hi Rainbow TeamAre there any schedule to have this feature? Does our competitor have this feature? It will be very good for workflow improvement which Rainbow is good at.Regards Hirai
Do we have a specific scheduled plan to accomplish 1 and 2 Now?
Sorry, please close this Help Post. I could solve the issue by my colleague advice . (=I needed to stop running RB before uninstalling it in Windows.
Hi Andreas This is the one what I am looking for.I will study Premium service plan, Thank you so much! Hirai
Most of Japanese nurses use iPAD. When they use RB with iPAD horizontally, input keyboard covers most of chat screen. This issue may be solved with supporting iPAD OS. Do we have any plan to suppo...