After analysis we have identified and fixed the root cause of the problem of slowness or connection problem. There's no need to reinstall Rainbow. It was only a workaround. Can you confirm to us th...
Thank you for all your comments that help us investigate. We are currently analyzing this incident in order to provide a fix as soon as possible.
Bonjour, Un effet secondaire suite à la publication de l'application Web 2.79.9 a rendu les traductions française non accessible. Notre équipe travaille déjà à la résolution de ce problème. Une nou...
Hello everyone, A side-effect following the publication of the Web Application 2.79.9 has made access to French translations non-functional. Our team is already working on solving this problem. A n...
Hello Paul, Thanks for your comment. I confirm that the update started at 9pm as indicated in this notification. However, the Rainbow application experienced some troubles between 8:00 pm and 9:00 ...
Hello, An outage is currently in progress in the CALA and NA Regions. Your phone problem is probably related to this problem. You can follow the resolution of this problem live here:https://support...
It will indeed be necessary to check why the status site did not update itself correctly during the outage. We will address this point once the services are fully restored.
Hello Luis, You're right. Rainbow is currently suffer some troubles. You can have more details about the outage and his resolution here:https://support.openrainbow.com/hc/en-us/articles/36001296749...
Unfortunately, we cannot yet announce any deadlines for a return to normal. We understand what is at stake for our customers and are doing everything we can to resolve this incident as quickly as p...
Hello Gustavo, The recording is currently available for audio/video calls. We also planned to add this feature to the web conference, but I can't give an availability date yet. Stay tuned to our pr...