Hi Ronald, the best in case you want to delete your account on the Rainbow help center is to send an email to support@openrainbow.com. Regards,Baptiste
Bonjour Mourad, il est possible de donner le rôle "propriétaire" à un autre utilisateur d'une bulle (s'il a déjà le rôle organisateur) mais il faut passer par le support Rainbow. Dans votre cas il ...
Hi Julien, I've checked our support ticket database but I can't find any similar issue. I would suggest that you contact your ALE Reseller who can open a Rainbow support ticket so that we can analy...
Hi Ruben, I don't know this tool but you may report this issue to your ALE reseller who can open a Rainbow support ticket.You can provide him with the installation logs that may help us to find the...
Bonjour Emilie, effectivement nous limitons le nombre de client Rainbow à 5. Comme vous l'a indiqué Olivier il y a certainement moyen de répondre au fonctionnement souhaité par le client mais pour ...
Hi Chris, You are an ALE BP so I suggest that you contact your ALE Channel Sales Manager to submit this as a Product Enhancement Request. Regards,Baptiste
Hi Rozeli, The Rainbow ALE application is intended for corporate use with the possibility of connecting to a telephone system to make it a complete collaborative tool. If you are in this case I sug...
Hi Martin, many thanks for your update. In case the issue reoccurs I'll suggest that you open a ticket at Rainbow Support. Regards,Baptiste
Hi Shadrin, I can't find any Rainbow user account with your email. Are you sure you are using ALE Rainbow collaboration app ? In any case as end user you should contact your ALE reseller who will r...
Bonjour Fabrice, j'ai vu que vous aviez ouvert un ticket au support Rainbow et que votre demande de rattachement à la bonne compagnie a été traitée. Cordialement,Baptiste