Bonjour, il n'est pas possible de basculer automatiquement sur un compte admin lors d'une mise à jour par contre vous pouvez désactiver la mise à jour automatique lors de la 1ère installation. Comm...
Hi Olivier, the feature link to an Alert license is described in following article:https://support.openrainbow.com/hc/en-us/articles/4411681625234-Send-and-Receive-Alert-Messages Regards,Baptiste
Hi Olivier, Regarding configuration on Rainbow side you can find the feature described in following article https://support.openrainbow.com/hc/en-us/articles/7425665108754-VoIP-Calling-Shared-WebRT...
Hi Olivier, checked today in Rainbow's database and I can see that you have 3 Android devices connected at the same time. I suggest you check these devices and disconnect the ones you don't use dai...
Hello, the problem is corrected with the version 2.108.7 of Rainbow available since Thursday, September 1st morning. Regards,Baptiste
Bonjour, je confirme la réponse de Ronald. Effectivement si on est en RDP plein écran l'option mentionnée agit de la même manière que lors d'une présentation Powerpoint plein écran. Cordialement,Ba...
Hi David, please open a support ticket. Provide us the name of customer in the ticket and if possible your Rainbow logs and browser logs when you try to invite an user of this customer. needed bro...
Bonjour Mourad, oui ce problème a déjà été signalé et est déjà corrigé. La version qui corrige ce problème devrait être mise officiellement à disposition semaine prochaine. Cordialement,Baptiste
Hi Graham, we made several changes on the audio device management and the behavior you describe should not occur. I suggest you ask your ALE installer to open a support ticket for you. Before open...
Hi Alan, this issue has already been reported to our R&D. If you need to follow up on when the problem is resolved, I suggest you ask your ALE installer to open a support ticket for you. Regards,Ba...