It would be more efficient not to have to create a new login/password for the helpcenter, but to leverage a single sign on mechanism with the rainbow account.
When managing the PBX calls from the Rainbow interface I can create a second call and escalate into a 3-party conference. Then I can only release the total conference. I cannot undo it, as I can on...
When I create a bubble, I would like to be able to promote immediately some users as bubble co-organizers. I don't want to wait until they accept the bubble invitation.