Hello, This is done by setting /DisableAutoUpdate flag in msiexec command: MSI User online:msiexec /i "Rainbow_Installer_User_1.62.0.0.msi" WRAPPED_ARGUMENTS="/DisableAutoUpdate" MSI User offline:m...
Hello, You can modify it from "My Profile" menu: Best regards, Claire Dechristé
Hello, It is fixed since this morning. Regards, Claire
Hello, In computer mode, all your connected devices will ring. You can change your routing profile on mobile apps too, by clicking on your Avatar, then Telephony: "Activate VoIP for business calls"...
Hello, An EC admin can only delete user account from his own company. If these users are not members of a company yet (they are in Rainbow default company), you can invite them to join your company...
Hello Gordon, WebRTC gateway remote upgrade should be delivered very soon. Tests are being finalized on our side. Regards,Claire
Hello, You can use parameter RINGINGAUTO="false" on the WebRTC GW: mpconfig --RINGINGAUTO=[true|false]true (default value): Ringback tone is played when calling a disconnected device.false: The cal...
Hello, The issue is being investigated by R&D. It should be fixed soon. Regards Claire
Hello, The number displayed in Rainbow is received from the PBX. And in our ticket database, we have a similar case treated on OXO Connect side. So I would advise you to create ticket on PBX side. ...
Hello, Rainbow Help Center is the main entry point to get information about Rainbow. There are many interesting articles, around company's administration, IM, audio, video, sharing, telephonic feat...