Target Audience: Rainbow User
Related Offers: Essential, Business, Enterprise
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Many statuses are available in Rainbow. Your contacts' status provides information about their availability (presence). Statuses are rendered visible by a plain colored spot on your contacts' avatar.
The table below presents these statuses and explains their impacts on Rainbow functionalities:
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What does my contacts' status mean?
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Statuts
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Descriptions
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Online
This status translates that your Rainbow contacts are connected to computers. With these contacts, you can:
 Send Messages or Share Files
Make an Audio/Video call
Make Phone call
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Away
This status translates that your contacts are connected to Rainbow. Yet, they are not necessarily behind their computer. With these contacts, you can:
Send Messages or Share Files
Make an Audio/Video call
Make Phone call
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Online on Mobile
This status translates that your contacts are only connected to Rainbow with Android or iOS. With these contacts, you can:
Send Messages or Share Files
Make an Audio/Video call
Make Phone call
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Busy
This status translates that your contacts are already enrolled in a call with Rainbow. A specification about the type of communication (Audio, Video, or Screen sharing) is displayed. With these contacts, you can:
Send Messages or Share Files
Make Phone call
 Make an Audio/Video call
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Do not disturb
This status translates that your contacts wish to block all Rainbow notifications.
With these contacts, you can:
Send Messages or Share Files
Make Phone call
Make an Audio/Video call
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Invitation sent
This status is associated with the people you have added to your contact list, but they have not yet confirmed your contact request. With these contacts, you can:
Send Messages or Share Files
Make Phone call
Make an Audio/Video call
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Invisible
This status translates that your contacts do not want to be reached on Rainbow. With these contacts, you can:
Send Messages or Share Files
Make Phone call
Make an Audio/Video call
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Offline
This status translates that your contacts are disconnected from Rainbow. With these contacts, you can:
Send Messages or Share Files*
Make Phone call
Make an Audio/Video call
* Users read messages once they connect again, NOT earlier.
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