You can group two phone calls in one conference call directly from Rainbow. The creation of a conference with three participants allows you to manage double calls but also to facilitate communication with your callers. 
The telephony functions are only available from your personal computer.

NOTE:
This function requires a PBX connection.  Please contact your company's administrator for more information about this.

How to join two phone calls in a conference call?

• The active phone calls are displayed at the bottom right of the application (1).
• You can add a participant by making a new phone call (2). The instructions for making a phone call are presented in a  dedicated article.
• When you make a new phone call, the current call will automatically be placed on hold (3).
• Once the second participant accepts your call, you will have the option of merging the active call and the call on hold using the "Conference" button (4).
• Once in a conference call, the 3 participants will be able to converse. The conference call will automatically be cut off when you hang up the call (5).

NOTE:
You can also create a conference call from an incoming call. You simply accept an incoming call when you are already online. The instructions for accepting a phone call are presented in a dedicated article.
The current call will be put on hold and you can merge the two calls into a conference call (4).