Rainbow provides company administrators and partners with advanced analytics to monitor and analyze Rainbow usages thanks to the integrated dashboards and their flexible views. Moreover, the data are fully exportable in CSV format if you want to process them on your own.
Global Dashboard
The Global Dashboard provides you with a configurable view of the usage done by all the users in the company.
Select the period you want to study | ||
Choose the metrics you want to follow, grouped by macro features | ||
Choose an aggregated view to get an instant view of the current situation | ||
Or use a per-day view to follow the evolution | ||
Follow the adoption score to have an instant feeling about the adoption of Rainbow within the company | ||
Check the quality of the audio communication | ||
Learn more about the preferred devices used to access Rainbow |
Advanced feature analytics
The usages made by the users with a paying license are kept up to 1 year and the different metrics are made available in dedicated dashboards.
Audio Quality
An Audio Quality dashboard is available to help you track the quality of your communication over Rainbow.
Select a user to analyze, or all users, and a period: |
Use the macro view to have a summary of all communication and start a first-level analysis: |
Go through the list of audio legs to dig further: |
Check the technical metrics and information for each call: |
Comentários
0 comentário
Artigo fechado para comentários.