Note: The article in English is the reference for the other languages.
Issue
I can't find the UA Virtual equipment for Rainbow account association for the feature Rainbow Nomadic mode for DECT AGAP user (feature released with Rainbow version v79)
Root Cause
There are two possible causes for this problem:
- the PBX does not have the minimum required version
- the configuration of the UA set is not correct
How to fix the issue
- Check that the OmniPCX Enterprise has the minimum version R12.4-M5.201.1.a
- The UA Virtual set will only be visible in equipment list for Rainbow account association if it is configured as main set with at least 1 secondary set of type REX or DECT (tandem configuration)
more details in TC2462 "Configuration guide for Rainbow PBX integration with OmniPCX Enterprise"
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