Plugin Rainbow-Skype for business
Hi,
I'm making an installation in a customer with a lot of different S4B clients.
In two PC, when the customer answer the phone ( GAP Handset), S4D doesn't switch the state to "busy". If I login WEB Rainbow the state of the user is correct.
The log show me:
2017-11-29 16:53:45,478 [5] ERROR RainbowLyncWrapper.LyncAccess.LyncAccessProvider.InitializeValidLyncClient : Microsoft.Lync.Model.LyncClientException: Generic COM Exception. Code is 0x80C80027.
in Microsoft.Lync.Model.LyncClient.EnsureOI()
in Microsoft.Lync.Model.LyncClient.GetClient(Boolean sideBySideLync)
in RainbowLyncWrapper.LyncAccess.LyncAccessProvider.InitializeValidLyncClient()
Thank you for your support
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Comentário oficial
Dear Lorenzo,
Thank you for taking part of the Community.
Regarding your current case, I opened a ticket on your behalf in order to dig deeper and find out the root cause.
Do not hesitate to reach me directly from that e-mail.Adnen
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