Login error "NotFound"

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Integraciones

• 28 de junho de 2023 17:56

I'm using the demo "SDK.ConsoleApp.WebRTC" from the SDK for C#. After fill all the data in "ApplicationInfo.cs" I run the application and it throws a login error with exception "NotFound", as you can see in the following screenshot:

Where is the problem? 
Thanks in advance!

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• Comentário oficial

  

  Christophe IRLES

  • 29 de junho de 2023 06:28

  Hi,
  I suppose you have specified a bad host name.
  Use "openrainbow.com" or "openrainbow.net" for example.
  Regards

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• 

  Christophe IRLES

  • 29 de junho de 2023 06:31

  Use "sandbox.openrainbow.com"

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  Integraciones

  • 29 de junho de 2023 20:12

  I'm currently using "web-sandbox.openrainbow.com" because it was the one I received in the email with the credentials. Anyway, I tried the three you posted and with all of them I'm getting the same different error ("User / password are incorrect - you have to set correct credentials. Check also if APP_ID / APP_SECRET_KEY / HOST_NAME are correct.") to the one I got before.

  Thanks for the answer.

   

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  Christophe IRLES

  • 30 de junho de 2023 06:49

  Please ensure to read this documentation: https://developers.openrainbow.com/doc/hub/developer-sandboxed-platform 

  HOST_NAME to use in any SDK must not start by "web" or "web-".
  For example, to use web client you need this URL: "web.openrainbow.com". But for SDK you need "openrainbow.com"

  APP_ID / APP_SECRET_KEY are unique for each HOST_NAME. So you must create, on the developer web site, an application for each HOST_NAME

  Account are also unique by HOST_NAME. If you have already a valid account (login+pwd) on "openrainbow.com", you have to create it on other HOST_NAME

  Hope this help

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