OmniPCX Enterprise no connection after changing the loadbalancer

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Michael BADUM

• 12 de julho de 2023 07:46

OmniPCX Enterprise no connection after changing the loadbalancer

The OXE doesnt connect to the Rainbow

The customer has set all new IP's from Loadbalancer but the issue still exists!
Timout error!

Customer has a "Baracuda Firewall"

Has anyone an idea?

BR Mike

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• Comentário oficial

  

  Ajith GOVINDARAJU

  • 12 de julho de 2023 23:05

  Hi Michael,

  Please check with the below network requirement document and white list the IP's which are required for communication:

  https://support.openrainbow.com/hc/en-us/articles/115000301750-What-Are-Rainbow-Network-Requirements-

  If you find any issues further kindly create a SR.

  Thank you.

  Regards,

  Ajith(Support team) 

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