Additional CCD information in Call Center part of Rainbow

Hello,
Rainbow combined with the Standard CCD (OTCCSE) features is a very powerful combination.
We see that it is possible to use the Rainbow client to log in log out, withdraw take a pause for an agent and it works stable.
On a physical desk phone it is possible for an agent to have some extra features like Queue information, set his/her skills (ACR management) which make it easy for an agent to do their daily job and also to manage their availability for one or more, depending on the selected skills, Telephone entries (Statistic pilots).
Using ACR management can in this way make it easy for agents to control and set their availability for these Statistic pilots in a flexible way.
Is it possible to add these features in the Rainbow Client for OTCC SE agents also?
An extra reason to do this can be that CC-Agent as an application will face the end of live status in a short while and this leaves a "big" gap in the features offered by ALE for Call Center Solutions.