rainbow account unable to register

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Muthu-Ganesh M

• 25 de março de 2025 13:42

we able to reach from pbx to webrtc and webrtc to pbx . bit the rainbow status still same disconnected condition.I have attached the snapshot for your reference.please provide the support as soon as possible

 

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• 

  Maheswaran VEERIAH

  • 23 de abril de 2025 14:51
  • Editado

  Hi Muthu,

  Good day to you.

  Could you let us know whether this is a new configuration?

  Kindly refer to the below support link.
  https://support.openrainbow.com/hc/en-us/articles/360017417859-Associate-an-OXO-Connect-or-OXO-Connect-Evolution-Equipment-to-a-Company

  If the issue persists, please raise a case to support@openrainbow.com with the detailed issue information.

  Thank you.
  
  Regards,
  Maheswaran.
  (Rainbow Support Team)

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