WEB-SDK can't recover conversation from BubbleID

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Alejandro

• 30 de agosto de 2018 14:06

Good afternoon,

I want to recover conversation  object from all my  bubbles.

If I use getAllConversation, I have only 16 conversations. However, If I use getAllBubbles I have much more. On other hand, using getConversationByBubbleId(strBubbleId) , I have only result if he bubbleConversation was return in getAllConversation.

 

Version WEB | 1.44.6

Best regards.

Alejandro.

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  Pascal BORSCHNECK

  • 31 de agosto de 2018 14:12

  getAllBubbles will also return archived Bubbles

  With API

  isBubbleArchived(bubble)

  you may test if the Bubble is archived or not.
  (I noticed a problem in documentation for this API, I'll correct it for next release)

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  Alejandro

  • 31 de agosto de 2018 14:49
  • Editado

  Hi Pascal,

  Bubbes I told you aren't archived.

  With getAllConversation I got only 16 conversations. Using  getConversationByBubbleId(strBubbleId)  doesn't have result if the conversation isn't in the return of getAllConversation.

  What I have to do is to call openConversationForBubble(bubble) , and then I can recover the conversation. Otherwise isn't possible.

  I thought with getAllConversation, I can recover all of them, but apparently it isn't right.

   

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  Pascal BORSCHNECK

  • 1 de setembro de 2018 04:40

  No, an "archived" Bubble's conversation is not accessible until you open the Bubble again.

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  Pascal BORSCHNECK

  • 1 de setembro de 2018 04:47

  Information on Bubble Archived may be found there:

  https://support.openrainbow.com/hc/en-us/articles/115001726944-How-to-Archive-and-Delete-One-of-Your-Bubbles-

  from Glossary in HUB

  https://hub.openrainbow.com/#/documentation/doc/hub/glossary

   

  And getAllConversation will returned only all "live/known" conversations by default.

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  Pascal BORSCHNECK

  • 1 de setembro de 2018 05:35

  After a check in code there is also a "keep only max 15 opened" conversation, the "newest".
  I suppose for memory/performance.

  I'll update the doc with this.

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