Auto refresh after internet break

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Service INFORMATIQUE

• 27 de março de 2019 09:09

Hello, i wanna talk about a little feature who can help us realy !

Today if we have a little internet break, Rainbow is automaticly disconnected (logical).

BUT Rainbow does not reconnect automaticly ! So All users no longer receive messages as long as they do not have manualy refresh Rainbow !

I think it will be interesting to "auto refresh" Rainbow (every 5-10 minutes for example) when he is disconnected like that :

9

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  Benoît LÉCAILLIER

  • 29 de março de 2019 12:36

  Definitely agree!

  This will also happen for instance when a user switches connexion type.

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  Andreas HEISE

  • 3 de maio de 2019 05:58

  Hello Benoit,

  does it still happens in current version? I remember such problems in very early versions of Rainbow and also we got some fixes for that, but I'm personally had no problem since a long time. I've tested on Windows with Desktop Client and Chrome Webapp on both it was automatically re-connected after re-establishment of the connection.

  brgds

  Andreas  

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  Benoît LÉCAILLIER

  • 22 de abril de 2020 13:11

  Hi Andreas,

  An update on this one: it seems this issue has been fixed. Very recently, though: I still encountered it in December. So version 1.67 must have brought the fix.

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