RAINBOW_ONWEBRTCTRACKCHANGED does not trigger at all

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Marc EGOLF

• 20 de junho de 2019 11:21

Hello

 

I’ve noticed that the RAINBOW_ONWEBRTCTRACKCHANGED event does not fire when I escalade from audio to audio and video (latest releaserainbow-web-sdk 1.57.1 is installed).

 

I think it is an issue in the SDK but maybe someone can help me with this?

3

• 

  Konrad Hyzy

  • 21 de junho de 2019 12:53

  Hi,

  thanks for your question. Which method do you use to escalate from audio to audio + video call? 

  I just tried to escalate by using rainbowSDK.webRTC.addVideoToCall() function and received the events each time. 

   

  Thanks for letting me know so I can retest it.

  (Also, can you tell me what browser and OS do you use?)

  Regards,

  KH

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  Marc EGOLF

  • 24 de junho de 2019 07:52

  Hi Konrad,

  I also use rainbowSDK.webRTC.addVideoToCall() but in my case the event does not emit.

  Below you can find my event listener:

  $(document).on(rainbowSDK.webRTC.RAINBOW_ONWEBRTCTRACKCHANGED, (event, call) => { console.log('UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU'); this.onWebRtcTrackChanged$.next({event: event, call: call}); });

  The console.log is never printed. Maybe you can tell me what I'm doing wrong in the definition of the event listener.

  I use the Google Chrome browser and my OS is Windows 10.

  Best Regards
  Marc

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  Konrad Hyzy

  • 24 de junho de 2019 11:30

  Hi Again,

  the usage of the event listener seems to be completely correct. Would you be able to share the code with us so we can have a closer look at the case? 

  Also, make sure the event listener is launched before the code is executed. 

  Thanks. 

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  Marc EGOLF

  • 24 de junho de 2019 15:48

  Hi Konrad

  The event listener is the first thing that is loaded.
  I think it would be to complicated to share every code snippet that is involved because my code is very modular.

  Is it possible to make a short session in Rainbow where I can show and explain you the code?

   

  Best Regards,
  Marc

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• 

  Konrad Hyzy

  • 25 de junho de 2019 09:51

  Hi Marc,

   

  absolutely, that would be helpful for us to understand your code. 

  Look me up on Rainbow, I will try to help you.

   

  KH

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