How can I use Rainbow without any physic devices?

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    Claire DECHRISTE

    Hello,

    I suggest you to carefully follow the TC2462 procedure to create a REX-only device.

    https://businessportal2.alcatel-lucent.com/TC2479en

    Reading following article might also help:

    https://support.openrainbow.com/hc/en-us/articles/360001676490-VoIP-calling-Installation-guide-WebRTC-Gateway-

    Regards,

    Claire Dechristé

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    Andreas HEISE

    Hello Robin,

    you can configure the user directly as REX user (remote extension), no need to add a tandem.

    brgds

    Andreas 

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    Robin ZEILER

    Hello Andreas,

    many thanks for your answer.

    Does the remote extension user needs some special settings?

    Can I configure them completely without tandem and multiline functions?

     

    Many thanks in advance.

    Kind regards

    Robin

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    Andreas HEISE

    Hello Robin,

    yes, without any special configuration possible.

    brgds

    Andreas

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    Robin ZEILER

    Hi Andreas,

    I added the remote extension to rainbow but I am not able to do a internal or external call.

    Do you know what I did wrong?

     

    Many thanks in advance.

    Kind regards

    Robin

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    Andreas HEISE

    Hi Robin,

    1. you need Nomadic Ghost sets in OXE , try to call the REX user internal from an other OXE user

    2. manage you GSM or private number in your profile to switch between the profiles in Rainbow, of course this requires a business or enterprise licence

    brgds

    Andreas

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    Robin ZEILER

    Hi Andreas,

    is there the possibility to get in contact?

    I don't have a lot of experience regarding the OmniVista.

    That would be very helpful.

    Many thanks in advance.

    Robin

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    Andreas HEISE

    Hi Robin,

    if you need support you should contact your Alcatel business partner.

    brgds

    Andreas

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