problem to connect at rainbow server

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Luis JERONIMO

• 30 de março de 2020 16:19

hello, since 1 hour, we have big problem to connect at your service. I think it's a problem come from OVH but in your page https://status.openrainbow.com/ everthing is ok.

BUT NOT

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  Quentin Grabenstaetter

  • 30 de março de 2020 16:23

  Hello Luis,

  You're right. Rainbow is currently suffer some troubles.

  You can have more details about the outage and his resolution here:
  https://support.openrainbow.com/hc/en-us/articles/360012967499-Outage-on-Monday-March-30-2020

  Regards,

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  Luis JERONIMO

  • 30 de março de 2020 16:26

  ok i can understant but i think you need to update your information in this site https://status.openrainbow.com/

  thanks

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  Quentin Grabenstaetter

  • 30 de março de 2020 16:34

  It will indeed be necessary to check why the status site did not update itself correctly during the outage.

  We will address this point once the services are fully restored.

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