Problems With the new Interface Rainbow

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Ramon Puig Oliva

• 22 de julho de 2020 10:58

Hello,

With the new interface the direct call with F6 does not work,

When a call comes in it hangs on the rainbow and you can't hang up on the rainbow

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  Joel CABALLERO-RODRIGUEZ

  • 22 de julho de 2020 11:25

  Goog Monring;

  We have verified and it's true that the problem solved reinstalling. But we don`t understand if the application updated only, because they don't launch an update that solves the problem. Since, as you will understand, we cannot be reinstalling all our clients Rainbow.

  I hope your answer;

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  Andreas HEISE

  • 22 de julho de 2020 19:35

  You should wait for official 1.74 release, the linked version is a test version which should not used in production environment. 

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  Brian BIRD

  • 22 de julho de 2020 21:12

  We are finding that if you disable the "Start a call or Search" feature in the Rainbow settings (F6) and then log out of Rainbow and then log back in and then enable the F6 feature - it is then working in most cases. There still seems to be an issue with some keyboards connected via bluetooth.

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