White page

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Sébastien LITZLER

• 10 de agosto de 2020 15:16

Hello,

when i try to use Rainbow on the website, the web page stay white (just a little video and nothing) (using CHROME).

What can i do ?

3 years ago, there is a solution with the rainbow.ini, but it dosen't exist now.

Thank's for your help.

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• 

  Alice ROUSSELOT

  • 19 de agosto de 2020 09:29

  Hello Sébastien,

  Thank you for having reported us this issue.
  
  In order to better analyze it, we will open a case. You will receive a SR number as soon as the case is opened in order to follow up the analysis and to provide us all the necessary information.
  
  Thanking you again for your collaboration,

  Best regards,

  Alice

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