Is it possible to use Rainbow and teams to the same time?

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Michael ARAND

• 13 de dezembro de 2020 12:26

Hi,

I have many people which uses Rainbow and much of my cutomer use Microsoft Teams. Okay it is possible to use the Rainbow connector to integrate the telephony from Rainbow into Teams but it is not possible to switch between using Rainbow and using Teams. Every time i have to install the Rainbow app to use only Rainbow. And when I would use Teams witth the telefony from Rainbow. I have to install the Teamsconnector. Every time I install the connector, the connector unistall the real Rainbow app and otherwise when I install the real Rainbow app I have to uninstall the Rainbowconnector. I understand that it is not possible to use both apps at the same time. But why it is not able to install a switch where you can say now the Ranbow is used for Teams as telefony client, and its only possible to use Rainbow as Chat and internal calls. And if i want use Rainbow as telefony client, Teams only for Chat and internal calls.

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  Mohammad SAAD

  • 6 de julho de 2021 07:00

  Hello 

  I'm facing the same issue, Is this solved?

   

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