Limit of participants on a bubble

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George CHRISTOPOULOS

• 17 de novembro de 2022 08:14

Hi

Can you tell me the limit of how many participants can have a bubble??

A customer of me tells me that he can not add more than 45.

Please tell me if there is an official document for Rainbow limits.

Thanks

George Christopoulos

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  Nathalie KAYSER-MARCHAL

  • 17 de novembro de 2022 12:53

  Hello, 

   

  Olivier Vaillant was faster than me! He's right, you 'll have all details in the feature list.

  If the behaviour of the functionality encountered by your customer does not conform to what is described in the document, please open a ticket to the support.

  Thank you for your understanding!

   

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  Olivier VAILLANT

  • 17 de novembro de 2022 12:30

  Hi

  Here the limitations

  

  link: https://support.openrainbow.com/hc/article_attachments/8615914415762/Hybrid_Hub_Rainbow_111_FeatureList.xlsx

  You should add until 300 participants wtih the "Enterprise" license

   

  Thanks

   

  Olivier 

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  George CHRISTOPOULOS

  • 17 de novembro de 2022 12:34

  Not possible ....

  

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  George CHRISTOPOULOS

  • 17 de novembro de 2022 12:37

  Bubble has 45 participants now.

  

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  Olivier VAILLANT

  • 17 de novembro de 2022 12:41

  What is the licence for the owner of the bubble?

  The Rainbow application is up to date?  (2.111.0)

  if it is Business or Enterprise, you should open a service request to Alcatel-Lucent to check why you have this behavior?

  Thanks

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  George CHRISTOPOULOS

  • 17 de novembro de 2022 12:42

  You said   "You should add until 300 participants with the "Enterprise" license"

  You mean that all participants should have Enterprise license ??

  Now in the bubble are users with all 3 license types (essential , business & enterprise)

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  Olivier VAILLANT

  • 17 de novembro de 2022 12:44

  No, the limitation is on the owner of the bubble, the participants can have Essential,Business or Enterprise 

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  Pascal TERNARD

  • 17 de novembro de 2022 12:52
  • Editado

  I do confirm the participant number with Enterprise licence = 300 participants

  2..111 is the latest RB version indeed

  How many bubbles do you have ? 

   

   

   

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