Gary LUKE criou uma publicação,
Hi can Rainbow Hub have a divert no reply timer per user rather than system wide please. When replacing systems with RBH it causes alot of complaints. It is a standard feature on OXO (dynamic routi...
Gary LUKE comentou,
Hi Eva, this was last October. When will this bug be fixed please? thank you
Gary LUKE criou uma publicação,
Rainbow Hub - Allow Set-PC and App to all call together for incomming calls This works correctly on OXE and OXO RB Hybrid Please expain wht ALE think this is a good design please but not a...
Gary LUKE comentou,
We have had several requests for this in pre sale. It actually stopped a RBH sale. Be good to see ALE respond to this being a possibilty . Very useful for on call engineers etc on a weekly or simli...
Gary LUKE comentou,
totally agree, the DDI management needs an export feature
Gary LUKE comentou,
totally agree, the DDI management needs an export feature
Gary LUKE criou uma publicação,
Hi why do sets have to use a code to dial out but apps dont. This is very poor when explaining to a customer. eg a set dial 90149471222 and the app 0149471222 ? why is this and why not change it li...
Gary LUKE comentou,
Hi ALE, because of this feature missing the customer has cancelled, after 6 months their RBH and has gone to a 3CX system. a 120 user customer, lost to ALE forwever. Please take these things seriou...
Gary LUKE comentou,
I think you miss my point, it isnt about where they are added ( why cant the Attendant add them by the way, it would make sence). Can you tell us why we have to raise an SR to get more supervisees ...
Gary LUKE criou uma publicação,
Hi can the attendant supervised supervisees be increased without having to raise an SR? There is nowhere to find the limit without adding until you cant add anymore , which is very poor. also addin...