Gary LUKE criou uma publicação,
Rainbow Hub - Allow Set-PC and App to all call together for incomming calls This works correctly on OXE and OXO RB Hybrid Please expain wht ALE think this is a good design please but not a...
Gary LUKE comentou,
We have had several requests for this in pre sale. It actually stopped a RBH sale. Be good to see ALE respond to this being a possibilty . Very useful for on call engineers etc on a weekly or simli...
Gary LUKE comentou,
totally agree, the DDI management needs an export feature
Gary LUKE comentou,
totally agree, the DDI management needs an export feature
Gary LUKE criou uma publicação,
Hi why do sets have to use a code to dial out but apps dont. This is very poor when explaining to a customer. eg a set dial 90149471222 and the app 0149471222 ? why is this and why not change it li...
Gary LUKE comentou,
Hi ALE, because of this feature missing the customer has cancelled, after 6 months their RBH and has gone to a 3CX system. a 120 user customer, lost to ALE forwever. Please take these things seriou...
Gary LUKE comentou,
I think you miss my point, it isnt about where they are added ( why cant the Attendant add them by the way, it would make sence). Can you tell us why we have to raise an SR to get more supervisees ...
Gary LUKE criou uma publicação,
Hi can the attendant supervised supervisees be increased without having to raise an SR? There is nowhere to find the limit without adding until you cant add anymore , which is very poor. also addin...
Gary LUKE criou uma publicação,
Hi when will Hub have pick up groups? we have two complaints that their is no pickup feature. To supervise with a key is not an option as it uses a key and needs one for each set that needs to be p...
Gary LUKE criou uma publicação,
Hi in Rainbow Hub users of an M3/5/7 set + PC app get very confused on what to use. But more so why it is designed to use the set or app and not both at the same time. We have installed 4 of these ...