Caroline CONNAN comentou,
Hello Fazal, Baptiste, Thanks for your support and tips, I'm goint to try Rainbow Pilot tool and check the elements above. I'll make open a ticket is I need further analysis. Have a good day !
Caroline CONNAN criou uma publicação,
Hi all, We are currently experiencing the following problem within the company: sometimes the time to establish communication on rainbow is quite long (about fifteen seconds) while the physical pho...
Caroline CONNAN comentou,
Solved, an "Any device association" was missing for this user.
Caroline CONNAN criou uma publicação,
Hi, We recently install the rainbow desktop application on a windows (v 2.139.17) and the user cannot make a call from the computer, only from the phone. I'm in the same enterprise, I have the same...
Caroline CONNAN comentou,
Hi Ajith, Thanks for your help, it seems that adding an exception in the antivrus policy fix the issue. Have a great day ! Best regards,
Caroline CONNAN criou uma publicação,
Hi, We encounter an error since the upgrade to version 2.130.26 container 2.130.6 : when we try to call someone, a pop-up error appears saying "Something went wrong Rainbow can't access your camera...