BonjourRainbow a implementé depuis plusieurs versions des scenarios de supervision.Je vous conseille de vous rapprocher de votre représentant Alcatel-Lucent Enterprise pour vérifier s'ils satisfont...
Hi ChristianTo avoid avoid missunderstandingRainbow AD/LDAP connector is synchronizing from an AD/LDAP deployed in CPE, If customer uses ADFS in Azure as recommanded by Microsoft, this is not the A...
BonjourIl existent de nombreuse methodes de SSO/MFA, il est difficile de diagnostiquer ce type de probleme sans historique des actions menées. Il est préférable d'ouvrir un ticket par le canal de s...
HelloFor such issue, you mst open a ticket with log file using th esuppoort channel.This cannot be treated without investigation.Sorry for the inconvenience.
Hello AlbertoBe aware that wer'e currently working exactly on your use case, enabling some REST api calls triggered on Rainbow events and customized by end user without needing to use curl. This wi...
What is the real objective ? - open a web page in a browser - execute a rest GET call - other...
Hello OlivierThanks for your suggestion, .User's language can be setup at user creation in administration or by mass provisioning.At first start , the web application will use the browser language ...
Current version of Rainbow desktop supports to lauch the execution of an application or the opening of a web page with the default browser. In future version we'll support Rest API calls. If you wa...
Hello Alberto You can consult : https://support.openrainbow.com/hc/en-us/articles/8475256862098-Launch-external-applications-on-an-incoming-phone-call-v2This will depends on how you're CRM can be a...
Bonjour PhilippePouvez vous preciser...Que doit on minimser ? la fenetre avecles boutons pour repondre ? Dans ce cas , comment l'utilisateur reponds? oui bien la desktop APRES avoir repondu