Hello, It happens that the Rainbow LoginEmail is different from the user's email address filled in a directory management service, such as Azure AD. Most frequent use case: merging Rainbow users pr...
Hello, We need more information to analyze this case, can you please open a ticket at support@openrainbow.com and provide logs and used android version. Thank you for your understanding. Nathalie R...
Hello, we don't authorize the installation of third-party software, which will be deleted in the next upgrade anyway. Best regards Nathalie Rainbow Customer Care
Hello, we found the right account to be deleted. It's done. Our misunderstanding arose from the fact that you had 2 accounts with the same first and last name in two different companies. Best regar...
Hello, pour votre information, suite à ce problème qui nous a été remonté, de nouveaux développements ont été faits pour prendre en compte les codes pays spécifiques utilisés dans les Outre-mer en...
Bonjour, pour ce cas précis, pouvez-vous ouvrir ou faire ouvrir par votre partenaire un ticket à support@openrainbow.com merci bien! cordialement Nathalie Rainbow Customer Care
Hello, Could you check your license renewal with your BP ? I don't see any more licenses in your company. Thank you. Best regards Nathalie Rainbow Customer Care
Bonjour, filters must be inserted out of the command. Below you'll find an example of right configuration. les filtres, comme 'NoShortNumber', doivent être hors de la commande voici un exemple de c...
Hello, Olivier Vaillant was faster than me! He's right, you 'll have all details in the feature list. If the behaviour of the functionality encountered by your customer does not conform to what ...
The modification has been done. Best regards Nathalie Rainbow Customer Care