Hirai Kengo criou uma publicação,
My client using Rainbow Version: 1.122.5.811 and iOS version : 16.5.1 iPhone model : iPad6. They recently have encountered one to one chats did not work with above title error message. Can anybody...
Hirai Kengo comentou,
On May13 Japan time 9:40, end users informed us they could not use the Rainbow in this morning. So do I. Has maintenance already completed? RegardsHirai
Hirai Kengo comentou,
I must make a correction to my request. The issue is always happened when the customer use the Bubble. There are no problem on One to One chat. I have raised SRs on this issue.
Hirai Kengo criou uma publicação,
Dear Anybody My customer using iPAD for working outside of visiting patients at home.They use iPAD OS 14.3 with Rainbow 1.82(Enterprise). In these recent days, they encountered the following proble...
Hirai Kengo criou uma publicação,
What I should do in order to open the excel file directly from the chat and bubble display? Currently PDF and picture can but Excel or Office file cannot. If we do have a excel app on iPAD or smar...
Hirai Kengo comentou,
Hi Andreas Heise Understood the reason. You are right. Thank you very much for your answer. Hirai
Hirai Kengo comentou,
Hi Andreas HEISE Correction to my previous response. Sorry I need to check A`company who might be under the Rainbow Company. Regards Hirai
Hirai Kengo comentou,
Hi Andreas HEISE I see, but please explain following situation. ( I have raised trouble ticket on the issue yesterday.) The customer, has invited a person named A from A' company and it was succe...
Hirai Kengo criou uma publicação,
Hi A company is operating as a Closed company. When admin has tried to invite an outside person via email to join the company, system is saying the person is already have relation to the company, a...
Hirai Kengo comentou,
Hi Rainbow TeamAre there any schedule to have this feature? Does our competitor have this feature? It will be very good for workflow improvement which Rainbow is good at.Regards Hirai