Hello,I have done some testing with this integration and it looks fine.I am however missing some parts in the implementation and then in particular the possibility to log in a CCD user in OTCCSE, S...
Hello Jacques,I tried to follow your link, but as you mention it is broken indeed.What were you looking for exactly?if you are looking for a way to restrict the use of the teams plugin for only a s...
To add another annoying one to this login feature.Given a CCD agent has managed his/her phone numbers in the profile.When this agent is logging in from his/her mobile phone the possibel phoneshows ...
The solutions works fine and does what it is supposed to do.What still is missing though is the possibility to log on and off in the mobile environment.When will this be supported?It will be a hot...
Hi Jeroen,I would like to send a PM to yo, however I don't know how as you don't show up in the list of people in Rainbow.Our customer has made some documentation on his own to, but for a product ...
Good morning,I have tried this feature on my own test environment and it is a real good addition to the features offered to make live easy.Now in my real enthusiasm I told this to the administrator...
The feature really makes it easier for agents to work from home, however there are some things to really take notice of.1 the translation of withdraw and Wrap up in Dutch language are not the same ...
Hello Quentin,It works fine when you use the desktop or Browser, but will this come available on the mobile version too?As we see in the Netherlands quite a lot of companies are moving to mobile on...
Hello Philipp and community,yesterday when implementing this on a customer site I have seen the same behaviour too.We walked through all the steps to take according to the information on the openra...
Hello Florian,You have this working on this moment?As You have to be part of the early adaptor (which I have requested a few hours ago) I cannot see this on the moment.Does it work as expected?