Hi Bjorn, Good day to you. We could see that there are multiple admins in your company. You can contact any of them to get your account deleted. Thank you. Regards, Ajith G
Hi Martin, Good day to you. Could you please open a SR with OXE team. They will be assisting you with further on this case. Thank you. Regards, Ajith G
Hi Nicolas, Good day to you. On Rainbow hub 8058s/8068s sets can be registered as Generic SIP devices. That will work with Rainbow hub. There are some restrictions related to Generic SIP devices: h...
Hi Johannes, Good day to you. If the Rainbow application is consuming the memory in the Android device. Kindly clear the application cache in the Android device under "application settings". Rainbo...
Hi Stanimir, Good day! OXO connect 1.1 is older version now latest release is 6.0. Please confirm if its is a typo error in the above comment? If you are still facing any issues we request you to ...
Hi Caroline, Good day! We request you to check if there are any blockings by the antivirus in the system installed. Please create a TAC ticket with the support team support@openrainbow.com with Rai...
Hi Andrzej, Good day! currently, this feature is not available with Rainbow. We request you you post this in feature suggestion page. Thank you. Regards Ajith(support team)
Hi Madushanka, Greetings. From our database we could see that your Rainbow account is associated with an EC company Webtools and not associated with any partner company. rdd.openrainbow.com will co...
Hi Kim, Greetings. Kindly create a service request ticket to support.openrainbow.com with all the required details. We will be happy to help you with the service request. Thank you. Regards, Ajith ...
Hi Jose, Greetings. Does this happen with PBX calls or peer to peer calls? If the issue is with PBX calls kindly check the below link in the customer environment: https://firebase.google.com/docs/c...