Hello Alessandro, The feedback of our users are very important to us even if we cannot respond to all comments. Suggestions from the Community has already guided us in the development of more than ...
Good morning, everyone! Please remember that we read all feedback but can't respond to everything. This post was initially a support request and not a feature suggestion. I had a look in the presen...
Hello, everyone! This feature is planned and should be available in future releases. You can have more details on this feature in the "Coming Soon" section. Stay tuned for our "Production Notes" to...
Hello Mikail, I had a look in the present suggestions list and I saw a demand from Virginie, you have the same idea ! I suggest to switch your post with Virginie's post to obtain more comments and ...
Hello Christophe, We discovered a outage during the planned upgrade of the Canada Data Center. Rainbow Services was restored at 12:35 CET. You can have more details about this outage here. Regards,
Hello Alexandre, Good news! Thank you for your confirmation. Regards,
Hello Alexandre, Thanks for your confirmation. I checked our database and your PBX seems to be in version R2.2 017.001. Can you update it? You need at least version R2.2 033.001 of "OXO Connect" to...
Hello Alexandre, It seem that "AnyDevice" is not well configure in your PBX. The PBX user needs attached to his desk phone an AnyDevice (Virtual Terminal) on "OXO Connect". You have to create a new...
Thank you for the screenshot. Can you confirm that you have the "AnyDevice" menu using the Web or Desktop application? Can you also confirm that your Android application is up to date with the Goo...
No problem! On Mac, you will find the file "rainbow.ini" in the folder below:~/.config/Alcatel-Lucent Enterprise/Rainbow To find it easily, you can use the "Go" link on the top bar and choose "Go t...