Baptiste CANDELIER comentou,
Bonjour Maxime, pour la WebRTC gateway tu as les articles suivants qui expliquent l'installation et la configuration: https://help.openrainbow.com/hc/en-us/articles/22319422139666-WebRTC-Gateway-In...
Baptiste CANDELIER comentou,
Hello, I have seen that your ALE reseller has opened a support ticket for this issue. I'll summarize here the analysis and the fix that will be provided. Teams V2 works with an app installed on the...
Baptiste CANDELIER comentou,
Hi Juan, we can move your account. Please send an email to support@openrainbow.com to request the move of your account. Please indicate the name of the destination company so that we can process yo...
Baptiste CANDELIER criou um artigo,
On Tuesday 17/12/2024, we will release a new version of the WebRTC Gateway. Connect to ALE My Portal to download this new version!This version will also be available for remote upgrade within 24-72...
Baptiste CANDELIER comentou,
Hi Marine, first of all I can see that your account is a freemium account, you'll need first to contact your IS/IT administrator to ask him to invite you to join the company from a Rainbow point of...
Baptiste CANDELIER comentou,
Hello David, I've deleted the personal information you put in your last comment. Regarding the issue I suggest you open a Rainbow support ticket. If you are an end customer and not an ALE partner, ...
Baptiste CANDELIER comentou,
Hello Julien, the ability to change the visibility or type of a channel is not possible through the Rainbow administration interface. But we at support team can make some changes so I suggest you o...
Baptiste CANDELIER criou um artigo,
Novos recursos Criação de contatos no modo de edição Criação de conta no modo de edição Criação de leads no modo de edição Principais correções Corrigido o problema de conexão ao us...
Baptiste CANDELIER criou um artigo,
On Friday 13/12/2024, we will release a Rainbow CRM Bridge for Salesforce 3.2.13 REGION: NA, CALA, EMEA, DE, APAC 🕘 Time slots: Friday, December 13, from 21:00 to 22:00 CEST Release of Rainbow CRM...
Baptiste CANDELIER criou um artigo,
Novos recursos Novo ícone de configurações de áudio/vídeo para navegar até as configurações de áudio/vídeo Novo ícone de configuração de telefonia para navegar até as configurações de telefon...