Hi Patrick, filtering *.openrainbow.com should be enough. You can have all details about network requirements in the document attached to the article https://support.openrainbow.com/hc/en-us/articl...
Bonjour Dominique, pouvez-vous passer par votre installateur Alcatel-Lucent Enterprise afin qu'il ouvre un ticket au support Rainbow pour votre problème.Il faudra fournir les logs du client Rainbow...
Hi Olivier, as discussed together, this can be fixed applying some dialing rules. Everything is explained in following article https://support.openrainbow.com/hc/en-us/articles/360020430000-Why-are...
Bonjour Valentin, je confirme ce que dit Ronald, cette option n'est accessible qu'aux installateurs. Vous devez contacter votre installateurs afin de procéder à la configuration de règle de numérot...
@Frank, @Ronald, Je confirme que ce problème nous a déjà été signalé et que notre R&D est en train de l'analyser.Pour l'instant la seule solution est comme l'a dit Ronald de recréer les VT. Cordi...
Hi John, to complete Ronald's answer you can consult this article https://support.openrainbow.com/hc/en-us/articles/4411119224594-Manage-company-visibility to understand the differences between the...
Hi Mohammad, seems you've applied the instruction of this article https://support.openrainbow.com/hc/en-us/articles/5515255710098-WebRTC-gateway-upgrade-is-not-working Good to hear that you've solv...
Hi Chris, Upgrade guide is here: https://support.openrainbow.com/hc/en-us/articles/360002429750-VoIP-Calling-WebRTC-gateway-upgrade-guide And depending of your country you might have access to the ...
Hi Javier, From the Rainbow database I can see that the DDI associated to your account is +3xxxxxxxx354. If this number is not displayed for your outgoing calls then there is probably a misconfigur...
Hi Luisa, I've send you an email with the company name. Regards,Baptiste